Terms and Conditions of Use

"School" means an educational institution that has registered for and maintains an active SchoolPilot subscription.

"User" means any individual who accesses the Service, including school administrators, teachers, staff, parents, guardians, and students.

"School Data" means all data entered, uploaded, or generated within a School's tenant, including student records, academic data, communications, fee records, and administrative information.

"Account" means a User's registered credentials and associated profile within the Service.

Schools register for the Service through our website or sales team. Upon registration, a school administrator account is created. The school administrator is responsible for inviting and managing all other user accounts within their tenant.

Staff and parent accounts are created by the school administrator. Student accounts are provisioned by the school using admission numbers and PINs. Users are responsible for maintaining the confidentiality of their login credentials.

You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not: (a) use the Service to transmit harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable content; (b) attempt to gain unauthorized access to any part of the Service, other accounts, or systems; (c) interfere with or disrupt the Service, servers, or networks; (d) reverse engineer, decompile, or disassemble any part of the Service; (e) use the Service to send unsolicited communications (spam); (f) use automated tools to scrape, crawl, or extract data from the Service without authorization; (g) impersonate another person or entity; (h) use the Service in any way that violates applicable laws or regulations.

Schools are responsible for ensuring that their users comply with these Terms and applicable data protection laws, particularly regarding the handling of student data.

Schools retain full ownership of their School Data. SchoolPilot processes School Data solely to provide the Service and does not claim any ownership rights over it.

Schools are responsible for: (a) the accuracy and legality of all data entered into the Service; (b) obtaining necessary consents from parents and guardians for the processing of student data; (c) managing user access and permissions within their tenant; (d) complying with applicable education regulations and data protection laws in their jurisdiction.

SchoolPilot acts as a data processor on behalf of Schools (data controllers) with respect to School Data. Our processing of School Data is governed by our Privacy Policy and any applicable Data Processing Agreement.

Access to the Service requires an active subscription. Subscription plans, pricing, and features are described on our website and may be updated from time to time.

Fees are billed in advance on a monthly or annual basis as selected during registration. All fees are non-refundable except as required by applicable law or as otherwise stated in these Terms.

We reserve the right to change our pricing with at least 30 days' notice. Price changes will take effect at the start of the next billing cycle following the notice period.

If payment fails or is overdue, we may suspend access to the Service after providing reasonable notice. Continued non-payment may result in account termination and deletion of School Data in accordance with our data retention policy.

The Service, including its software, design, features, documentation, and branding, is owned by SchoolPilot and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose during your active subscription.

You retain ownership of any content you create using the Service (e.g., lesson plans, reports, communications). By uploading content, you grant SchoolPilot a limited license to store, process, and display that content as necessary to provide the Service.

The Service may integrate with or contain links to third-party services (e.g., payment processors, communication providers, video conferencing tools). Your use of such services is subject to their respective terms and privacy policies.

SchoolPilot is not responsible for the availability, accuracy, or content of third-party services. We do not endorse and are not liable for any damage or loss arising from your use of third-party services accessed through the Service.

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance, during which the Service may be temporarily unavailable.

We continuously improve the Service and may add, modify, or remove features at any time. We will provide reasonable notice of material changes that significantly affect your use of the Service.

We reserve the right to discontinue the Service with at least 90 days' notice, during which time Schools may export their data.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

SchoolPilot does not warrant that the Service will meet your specific requirements, that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCHOOLPILOT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO SCHOOLPILOT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify, defend, and hold harmless SchoolPilot and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) any content you submit or transmit through the Service.

Either party may terminate these Terms at any time. Schools may cancel their subscription through the platform or by contacting support. We may terminate or suspend your access immediately if you violate these Terms.

Upon termination: (a) your right to use the Service ceases immediately; (b) we will retain School Data for up to 90 days to allow for reactivation or data export; (c) after the retention period, School Data will be permanently deleted unless legal obligations require longer retention.

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict of law principles.

Any disputes arising from these Terms shall first be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration or resolved in the competent courts of Lagos, Nigeria.

We may update these Terms from time to time. When we make material changes, we will notify users through the platform or by email at least 30 days before the changes take effect.

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue use of the Service.

If you have questions about these Terms, please contact us at: SchoolPilot Technologies Inc., Email: legal@schoolpilot.xyz, Website: https://schoolpilot.xyz/terms